Meet the Bain and Gray Team

“To be the number one recruitment partner working with world leading businesses across London, delivering exceptional talent in the executive support market.”

Bain and gray team photo

Bain and Gray have a unique approach to recruitment in that we don't make our consultants work to targets and we don't believe in chasing clients for business.

All our clients are recommended and referred to us and we are incredibly proud that our consultants have all approached us directly to work at Bain and Gray.

We encourage our team to focus on client care and a transparent style to recruitment; rather than a quick fix approach. We insist on working as a team, and all consultants are involved with client briefings and candidate interviews. We do not search on databases but concentrate on candidate fit and matching for long-term success.

Emily Bain

Emily is a founding Director of Bain and Gray, and has recruited in the Executive Support market since 2000. Emily worked for both media and corporate secretarial agencies, developing and managing the Temporary Divisions, before launching Bain and Gray in 2009.

Read more about Emily

Claire Gray

Claire is a founding Director of Bain and Gray. Claire was approached to join a growing recruitment agency as a permanent consultant in 1998. She was then invited to join a leading boutique agency where she became a well-known name in the Secretarial Recruitment Industry before establishing Bain and Gray in 2009.

Read more about Claire

Olivia Coughtrie

Olivia graduated from Oxford Brookes with a degree in Business Management. She then went on to work in property for a year and a half before starting her career in recruitment. Olivia joined Bain and Gray in 2012 and is the Managing Consultant recruiting predominantly senior Executive Assistant briefs with world leading businesses across London.

Alice Ward

Temporary Division

Alice graduated with a degree from Loughborough University where she did a placement year in London working within different sectors of the fashion industry. Alice joined Bain and Gray in 2015 as the Office Manager and has now been promoted to manage and run the temporary desk.​

Tamsin Francescon

Having completed an Executive Diploma at Oxford Media and Business School, Tamsin began her career coordinating high-end events. In 2010 Tamsin moved to Kenya for a year to work as a freelance photographer and manage a 5* camp. Tamsin joined Bain and Gray in 2014 from a leading competitor as a Senior Consultant.

Camilla Pearce

After graduating Camilla began her career in the Music Industry before moving into the Recruitment Industry in 2010. Having spent 5 years at a boutique agency recruiting temporary and contract positions across the Financial Services sector, Camilla joined Bain and Gray in June 2015 as a Senior Permanent Consultant

Flora Farquharson

Flora graduated from Leeds University with a degree in Sociology and Theology & Religious Studies. She spent a year and a half in property before making the move into recruitment. Flora spent 3 years at a leading competitor before joining Bain and Gray in November 2015 as a Senior Permanent Consultant.

Auria Heanley

Auria brings with her over 15 years recruitment experience, working with both corporate and creative clients. The majority of her experience has been within boutique secretarial agencies, however, Auria joined Bain and Gray as a Senior Consultant in May 2016 after having spent 2 years at a HR Consultancy placing senior HR professionals.


Charlotte Orford

Charlotte studied Art in Newcastle and Florence, before working as an Artist painting commissions for two years before moving into Education. After gaining a PGCE from UCL Institute of Education, Charlotte spent the next ten years working at a prestigious North London boarding school where she was promoted to the roles of Head of Department and Assistant Housemistress. Keen for new challenges in London and the Commercial world, she joined the Bain and Gray team in 2017.

Katherine Clark

Katherine Clark


Katherine joined Bain and Gray as Resourcer after graduating from Oxford Media & Business School in July 2017 with an Executive Personal Assistant Diploma.  Katherine moved to London from Malvern, Worcestershire, however she has also lived in Norfolk and South Africa. She is loving being in London and is delighted to be such a key part of the Bain and Gray team.


Charlie Hawes

Marketing Manager

Charlie graduated from Royal Holloway University with a degree in European Literature and has always had a passion for writing. She has a background in property and luxury marketing and has since started her own property management business. Charlie joined the team to manage the social media and digital marketing at Bain and Gray.