Employer & Job Seeker Testimonials

“To be the number one recruitment partner working with world leading businesses across London, delivering exceptional talent in the executive support market.”

Your support and guidance through this whole process has been great and I know that your input really helped get me this role. Dealing with recruiters is sometimes not the best experience; from not listening and not providing you with the correct information (I have been to an interview this year, only to find out on arrival it was for a COMPLETELY different role than what I had been told and prepared for) but you have been informative, communicative and really supportive so a MASSIVE thank you to you, and of course the Bain and Gray team.

Sian - Bain and Gray candidate

"Emily and I have known each other for many years, from the days when I was hiring for EAs and Bain & Gray found me some fantastic candidates.  Now many years later, Emily and Tamsin have secured me my own uniquely matched role, even out in the depths of Surrey.  I'm thrilled and proud to have kept the connection with Bain and Gray for so long". 

Nikki, Bain and Gray candidate

"After trying long and hard on finding the job that I wanted, I had almost given up in recruiters. I had lost total faith and had resigned myself to a career of what I knew, not what I wanted. When I met with Bain and Gray, immediately I felt like I was being treated as an individual, with time, effort and care going into finding the job that I wanted and that I would enjoy. The team are a delight to deal they persevere and encourage, even when you feel like giving up! True professionals who are a cut above the rest, I cannot speak highly enough, if you are lucky enough to have them represent you, rest assured, you are in safe hands."

“From the start, Bain and Gray were attentive and listened to our requirements.   Auria kept in regular touch and presented us with a short-list of candidates all of whom had the attributes we required and we have chosen someone we are very happy with.  The whole process was swift and impressive and Auria kept me informed at every stage.  I am very happy with the service we were given.”

Carol Emmanuel

"Dear Charlotte,

I dont often write recommendations, but there are always exceptions! When we met, I was struck not only by your genuine warmth of personality, but your professionalism and knowledge in advising me on securing my first role. You work with a wonderful team at Bain and Gray, and your delight at my role being confirmed as permanent was genuine and heart warming. I wholeheartedly endorse you and your company, I cannnot speak highly enough of the work you have done. Thank you so much."

Georgia - Bain and Gray Candidate

"Auria is incredibly professional and always at the other end of the phone when needed. The candidates she sends through are by far of the highest quality - she makes it extremely hard to choose between candidates! She listens to our requirements and never sends through candidates that are unsuitable or are a poor fit for the role. She is an absolute pleasure to work with, always happy and welcoming and I can see no reason why I would work with another agency to recruit for an administrative role in the company."

Kelly Gallacher, Alaco

I would like to take this opportunity to say that Bain and Gray have been my favourite recruitment company during this process, and I will definitely be recommending you to others.

Isobel Bristol - Candidate

“I also would like to thank you and the team at Bain and Gray for all your support you have offered me over the last few weeks. You've been a great help and I appreciate your genuine care you have offered!

Grace, Bain and Gray candidate

Hi Emily & Claire

I just wanted to drop you both a note as I have recently been working with Tamsin and Olivia looking for a new EA role and have just got a fantastic new job with their help - I am so thrilled. 

I just wanted to let you know how absolutely great they have been throughout the entire process - such a pleasure to deal with. Tamsin really helped and supported me throughout my interview process even so much as giving up her time to meet with me to run through some interview preparation which was no doubt pivotal in my interview success (hooray!). They really are both enthusiastic, polite, highly professional and just lovely to deal with - it's so refreshing. 

Thank you to Bain & Gray for all their help with my fab new job!

All the best,


Kelly - Bain and Gray candidate

I dont often write recommendations, but there are always exceptions! When we met, I was struck not only by your genuine warmth of personality, but your professionalism and knowledge in advising me on securing my first role. You work with a wonderful team at Bain and Gray, and your delight at my role being confirmed as permanent was genuine and heart warming. I wholeheartedly endorse you and your company, I cannnot speak highly enough of the work you have done. Thank you so much. 

Georgia Lumb - Placed by Charlotte Hope

“Olivia and the Bain and Gray team are true partners to our business. They have taken time to understand us, our people, our culture and what it takes to be successful in our business; and then delivery on that. We have high standards, but Olivia doesn’t give up. Highly recommended!”


Sam Boon – Talent Acquisition, Odgers Berndtson

Bain and Gray are simply great! Charlotte is very good at matching candidates to the company’s needs and always remains professional and calm under pressure – including when we send over very last minute requests! Be it temporary or permanent positions, I highly recommend the team at Bain and Gray.

Charlotte Perry - Azzurri Group

If you want a recruitment consultant who not only actually listens to what you are looking for, but goes above and beyond to find that position for you, then Charlotte is the agent for you. After returning from the Middle East, I had the pleasure of registering with Charlotte at Bain & Gray. She makes you feel completely at ease when you are being 'interviewed' - would recommend her to anyone searching for a new position.

Thank you again so much for all your help though, it has been very much appreciated and Bain & Gray is by far the best recruitment company I have ever registered with. 

I would like to say a big thank you for the way in which you handled this position and the quality of the candidates you submitted.

HR Director, Guardian Sales

Thank you for yours and your teams help in finding me a role. I truly believe you listened to me when I explained what I was looking for, and a month into this role you got it spot on. FTI\Compass is a super company and I am loving every minute of it, the people are highly welcoming and professional. I definitely made the right choice in coming to Bain exclusively. There will be many recommendations to you guys in the future!! I know from experience sometimes consultants do not get thanks for their hard work, but many deserve it as I know how stressful it can be! It was refreshing to meet like-minded experienced consultants like yourselves!

Léah Quarterman - FTI Consulting

Bain and Gray have been amazing from the start, always finding me jobs with really lovely companies and handling everything in a very professional manner. They are always incredibly helpful and dealing with Carolyn has been a pleasure. She always makes sure everything goes smoothly, and has found temp roles to suit me and which I could fit in around my studies. 

Dina Harper - Temporary Candidate

Joining Bain and Gray was great because they really took the time to get to know me and put me forward for jobs that suited my skills and personality. Bain and Grain focused on matching my skills and aspirations to roles that would suit me. After meeting the consultants in person to look through my CV and discuss a potential position, I continued to receive prompt and helpful guidance. It made the recruitment process feel much more transparent and less stressful. The consultants at Bain and Gray had a thorough understanding of what their clients were looking for – this definitely helped to put me at ease when preparing for my interview. I think most importantly, I felt confident that I could rely on the team at Bain and Gray throughout the entire process. I cannot stress how helpful and dedicated the consultants are and basically have your back! 

Francesca - Former Candidate

The temps you have sent us have really impressed me. They have all appeared very competent but with really nice characters. Thank you

Bain and Gray really take the  time to find the right temp for each role – the right skills and the right personality – and it’s great for business continuity. I cannot recommend them highly enough!

We haven’t worked with Bain and Gray for long but in a very short time they have been extremely helpful and proactive and the quality of candidates has been fantastic. I would highly recommend Bain and Gray for support recruitment.

Vicki McKendrick-Ness - Sarasin

I cannot recommend Bain and Gray highly enough. The service I have always received has been honest, efficient and professional.  Olivia worked to my timeline and the candidates I met were of a very high standard.

Jog Dohdy - Regenersis

Bain and Gray are our preferred Recruitment Consultants and have been for a number of years.  Olivia understands our company ethos and takes a personal interest in ensuring that we meet candidates who are experienced, professional and of the high calibre we are looking for.  It is always a pleasure and never a chore to speak with her.  Bain and Gray pay attention to the details and that usually yields results. Have recommended them in the past and will continue to do so.

Karen Ashcroft - E Oppenheimer & Son

I have been singing the praises of Bain and Gray this whole weekend. You guys have been absolutely amazing from the moment I registered. It has been a breath of fresh air dealing with you

When I needed a world class PA, I turned to Bain and Gray. But I got much more than that--a person with more skills and experience than I had seen in a long time. it's been a pleasure to with with Bain and Gray. They helped us find the best person imaginable for the job, and saved us immense time and money.

Magnuson Worldwide