Blog

by Claire Gray - May 07, 2026

The role of the support professional has never been more dynamic. What was once centred on organisation and efficiency has evolved into something far more strategic, with technology - particularly AI - reshaping expectations at pace.

by Victoria Brown - April 30, 2026

In most organisations, the roles that shape how an office truly runs are often the least visible. Leadership sets direction, but it’s the behind-the-scenes work that keeps everything smooth, organised and effective, the invisible architecture of a high-performing office.

by Emily Bain - April 23, 2026

In a climate where breaking into the workplace can feel increasingly competitive, we believe it’s never been more important to create meaningful opportunities for the next generation. At Bain and Gray, this isn’t just something we talk about, it’s something we actively invest in.

by Emily Bain - April 23, 2026

LINKS Presents is an interview series spotlighting exceptional individuals across our network, from CEOs and Chiefs of Staff to private assistants supporting globally recognised figures. Each edition is concise, timely, and designed to offer a window into the realities and nuances of some of today’s most sought-after roles and industries.

by Hetty Woyka - April 09, 2026

As summer approaches, many organisations face a familiar challenge. Annual leave increases, projects accelerate, and workloads continue to rise, often at the same time. For leadership teams, the question becomes less about whether additional support will be needed, and more about how prepared the business is to secure the right talent at the right time.

by Claire Gray - April 09, 2026

Spring often brings a natural moment to reset and reflect. Just as organisations review priorities for the year ahead, many professionals begin thinking about their own development and future opportunities.

by Jessie Hignell - April 09, 2026

As Q2 approaches, most leadership teams focus on growth targets, strategy and market opportunities. Yet one of the most powerful drivers of organisational productivity sits much closer to home: the support structure behind the leadership team.

by Claire Gray - April 02, 2026

Spring is traditionally a season of renewal - clearing out clutter, resetting routines and making space for what really matters. But while many of us apply this mindset to our homes, far fewer take the same approach to their careers.

by Flora MacGreevy - March 26, 2026

As organisations grow in complexity, many founders and CEOs realise they need someone who can sit at the centre of the operation, connecting strategy, communication and execution. That’s where a Chief of Staff comes in.

by Claire Gray - March 05, 2026

As organisations rethink structure, culture and leadership, Executive Assistants, Personal Assistants and other key Business Support roles are emerging as influential operators at the heart of business. This evolution reflects wider conversations around women in the workplace, gender equity and the changing definition of leadership itself.

by Claire Gray - March 05, 2026

For many candidates stepping into Executive Support roles, understanding how a CEO operates day-to-day is the first step towards providing meaningful, strategic support. For CEOs themselves, it’s a reflection of just how much trust, structure and foresight is required behind the scenes to keep a business moving forward.

by Hetty Woyka - March 05, 2026

At Bain and Gray, we’re proud to work alongside an exceptional network of women across business, creativity, wellbeing and leadership. All of the women below feature in our LINKS directory and exemplify the depth, expertise and impact found within our community.

by Claire Gray - February 26, 2026

When we talk about business decision-making, attention naturally gravitates towards CEOs, founders and leadership teams. Yet behind almost every strong decision sits a network of highly skilled support professionals, shaping outcomes long before anything reaches the boardroom.

by Tara Polglase - February 17, 2026

For those who weren’t aware, Bain and Gray is an Employee Owned Business. As part of our Behind the Desk series, Tara Polglase, our Employee Council Chair, has written a short piece on what high-performing support teams really need from leadership.

by Claire Gray - February 12, 2026

AI-led video interviews are becoming an increasingly common part of the recruitment process, particularly for organisations hiring at scale or screening candidates early in the journey. For many professionals, they can feel unfamiliar, impersonal or even intimidating. The reality, however, is that they are simply another format to prepare for, and one you can approach with confidence.

by Tray Durrant - February 05, 2026

Q1 is the most strategically powerful moment in the hiring calendar. Our Managing Director, Tray, shares why securing exceptional business support early in the year creates calmer leadership, sharper decision-making and long-term operational momentum.

by Jessie Hignell - January 27, 2026

As we step into this new year, organisations are sharpening their focus on priorities and executive support teams are no exception. Explore Jessie Hignell's perspective on why leaders are looking for partners who can elevate the business, act as trusted representatives, and help shape company culture.

by Tray Durrant - January 27, 2026

A skills gap occurs when the capabilities within a workforce do not fully align with what the business needs now (or will need in the future.) Traditionally, identifying these gaps relied heavily on manager judgement, annual reviews, and manual audits. While useful, these approaches are often subjective, time-consuming and quickly out of date. This is where AI is changing the picture.